Terms & Conditions

Welcome to Nero Store!

By accessing our website or placing an order, you agree to the following Terms & Conditions.

Products & Availability

• We aim to provide accurate product descriptions, images, and pricing.
• Product colors may vary slightly due to screen settings and lighting.
• All products are subject to availability.
• We reserve the right to correct errors in product information or pricing.

Orders & Payments

• Customers must provide accurate contact and delivery information.
• Orders are subject to confirmation and product availability.
• Available payment methods will be displayed during checkout.

Shipping & Delivery

• Estimated delivery time is 3–5 business days after order confirmation.
• Shipping fees are paid by the customer.
• Delivery times may vary depending on location and courier availability.

Inspection Upon Delivery

Customers are allowed to open their packages, inspect the products, and try them on while the courier is present.

If a customer decides not to accept the order after inspection, the shipping fee must still be paid.

Returns & Exchanges

• Returns and exchanges are accepted within 14 days of delivery, subject to our Refund & Exchange Policy and applicable law.
• Returned products must meet the conditions stated in our Refund & Exchange Policy.
• Return or exchange shipping fees may apply.

Website Use

All content on the Nero Store website, including images, text, logos, and designs, is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, or commercial use of website content is prohibited.

Changes to Our Terms

Nero Store may update these Terms & Conditions when necessary. Any changes will be published on our website.

Contact Us

For questions about orders, delivery, returns, or website policies, please contact our customer support team.

Thank you for shopping at Nero Store!