Shipping Policy

At Nero Store, we work to make sure your orders reach you safely and as quickly as possible.

Delivery Time

• Estimated delivery time is 3–5 business days after order confirmation.
• Delivery times may vary depending on your location, courier availability, and public holidays.
• Unexpected delays may occur due to circumstances beyond our control.

Shipping Fees

• Shipping fees are covered by the customer.
• The delivery cost will be displayed or communicated before your order is confirmed.
• Shipping fees may vary depending on the delivery location.

Order Inspection Upon Delivery

You are welcome to open your package, inspect your items, and try them on while the courier is present.

If you choose not to accept the order after inspection, you will only need to pay the shipping fee.

Delivery Information

Please make sure your delivery address and phone number are correct to avoid delays.

If you experience any issues with your delivery, please contact our customer support team.

Thank you for choosing Nero Store!